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Car Parking Charges at Gunnersbury

From January 2023 a new car parking tariff will be in operation at Gunnersbury.

What’s changing?

Stay Charge What you need to do

What car park option is best for you?

Up to 5 minutes FREE  You do not need to register on the App or the machine For drop off/pick ups where you are not planning on parking
Up to 30 minutes FREE  You will need to register for your free 30 minutes on the App or the machine For quick visits when your car will need to be parked
30 minutes - 1 hour £1 You will need to pay via the App or the machine For a short visit where you want to park and explore more of Gunnersbury
Longer than an hour £1 per hour You will need to pay via the App or the machine For a more leisurely visit to Gunnersbury
Return visits on the same day Dependent on length of stay - choose from the above options Dependent on length of stay - choose from the above options There is a no return parking policy of 2 hours. The 2 hours starts from when you leave the park. This does not affect drop offs/pick ups up to 5 minutes.

We will be switching to RingGo App in January.

Customers will be able to pay at the machines using credit cards, Apple Pay or via the RingGo App - click here to download.

The first 30 minutes of parking are free. If you wish to park at Gunnersbury for 30 minutes or under you will need to register for a valid ticket to qualify for your free parking. You can register via the App or the machine. We ask visitors to register for your free 30 minutes of parking promptly on arrival to the park to avoid accidental fines.

Blue badge holders will continue to be able to park in the disabled car park by the museum and in the main car park for no charge. You need to register your badge number and vehicle number to receive free parking. Please call 0208 418 9445 if you have not already registered your number.

FAQs

How do I register for the first 30 minutes of free parking

If you wish to park at Gunnersbury for under 30 minutes you will need to register your car on the App or via the car parking machines. You will need to do this promptly on arrival to Gunnersbury to avoid any accidental fines. If you do not register your car you will be liable for a fine.

If you plan on staying for longer than 30 minutes you will need to pay the car parking charges.

No return parking policy

We will be operating a no return parking policy of 2 hours. The 2 hours will start from when you leave the car park.

Please note that this will not affect drop offs/pick ups of less than 5 minutes, only those parking and requiring to register/ buy a ticket. For example, if you need to return within the 2 hours for less than 5 minutes you will not be charged. This policy will also not affect the length of time you can park at Gunnersbury.

 

Why have you increased your charges?

The 50p an hour rate was an introductory rate for the first six months only. The decision to increase the charges comes as, like many charitable organisations, Gunnersbury is facing a significant increase in running costs.

The running cost for Gunnersbury Park & Museum is in excess of £2.3m this financial year 2022/23, and these costs are rising.

We receive a management fee from Ealing and Hounslow councils to run the Gunnersbury Estate which incorporates  72 hectares of parkland and a number of historical buildings including the museum, the bath house, the orangery and the temple. This management fee currently covers 27% of our costs. We further have a backlog of repairs and maintenance issues which the CIC inherited when taking over the management of the estate, which are not included in these figures.

The majority of our income comes from commercial income, including our outdoor events programme and venue hires. It is crucial that we utilise all income streams to continue keeping the park and museum well-maintained, safe and free to access all year round.

What will the parking charges be spent on?

100% of net income from the car park will be spent on maintaining the park and the museum.

In May 2022 when we introduced car parking charges, we committed to a target of £80,000 from car parking fees to spend on essential park maintenance.

Following visitor feedback on the need for path repairs, particularly in the south of the park, we will be identifying and repairing £80,000 worth in 2023/24.  The most up-to-date estimate to repair pathways (obtained Spring 2022) costed repairs at £180 per linear metre of pathway.

This will be phase one of a multi-phase project as we will need to secure significant levels of additional funding beyond this to complete the project. 

 

If I pay my council taxes why should I pay to park?

We operate the estate under a lease from Ealing and Hounslow councils. We receive a combined management fee of £655,000 a year from the councils which is on a decreasing scale, meaning we have to generate additional income from other streams to make up for this shortfall. 

The car parking charges were approved by the CIC’s Board which includes representatives from Ealing and Hounslow councils.  

Doesn't the income you make from events cover your costs?

The income we received from our outdoor events and venue hire in 2022 covered 33% of our running cost. It is crucial that we utilise all income streams to continue keeping the park and museum well-maintained, safe and free to access all year round.

Who is your car parking provider?

We have partnered with Gemini Parking Solutions who specialise in car parking management. They regularly patrol the car parks and also ensure that the mechanisms for paying for parking are in working order.

Do you offer a discount for borough residents?

All vehicles take up space in the car park and create wear and tear. Therefore we will not be differentiating between visitors. 

All visitors will enjoy the first 30 minutes for free.

Can you make it easier to get to Gunnersbury without using a car?

We are committed to operating as sustainably as possible and encourage visitors to use green transport options where possible.

There are several public transport stops in close proximity to the park, notably Acton Town Tube, Kew Bridge railway station and various bus stops for routes E3 and H91. We also provide bicycle racks for cyclists.

Why are you changing the car parking app?

Following visitor feedback regarding problems with the Y-Pay app we have worked with Gemini to switch to the tried and tested RingGo app- click here to download).

We hope this will make for an improved visitor experience.

What are you doing to reduce parking on nearby roads?

We know that some visitors park on nearby streets, particularly during our events.

Prior to our events we strongly encourage visitors to use public transport and not to drive to Gunnersbury. On event days we have traffic management plans and marshalling in place which are under constant review. We work closely with the councils, the police and the event organisers to ensure a safe and well ordered environment.

Why don't you accept cash in the car park?

The pay machines accept cards or you can pay via the RingGo app (from January 2023). Cash machines are more susceptible to vandalism and the cost of replacing them would take away from funds that could be put back in the maintenance of the park and the museum. 

The museum, shop and donations are also cashless.

Keeping your possesions safe

Please note that your car is parked at your own risk. The CIC will not accept any responsibility for loss or damage to your car or its contents.

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